Legal
Terms & Conditions
These terms govern use of our website. Project work remains governed by the accepted estimate, proposal, invoice, warranty, or contract for that project.
Last updated: August 14, 2026
1. Acceptance and eligibility
By using dkglassvelasco.com, you agree to these terms and our Privacy Policy. If you disagree, do not use the site. You must be at least 18 or involve a parent or legal guardian to request services.
2. Website information and estimates
Site content is general information. Photos, colors, dimensions, availability, descriptions, and examples may differ from an actual project. A form submission, call, or preliminary estimate does not create a service contract or require either party to proceed.
Pricing, scope, measurements, materials, schedules, payments, cancellations, warranties, and project obligations are established by accepted project documents. Those documents control if they conflict with these website terms.
3. Custom work and installation
Custom work may require final field measurements, suitable site conditions, access, permits, material availability, and customer approvals. Customers must provide accurate details and authorized property access. Project-specific change, cancellation, care, and warranty terms appear in the applicable project documents.
4. Permitted use and intellectual property
- Do not use the site unlawfully, fraudulently, or to introduce malicious code.
- Do not attempt unauthorized access or interfere with site operation.
- Do not impersonate others or submit false information.
- Do not scrape, republish, or commercially exploit site content without written permission, except as allowed by law.
Our logos, text, photos, videos, graphics, and layout are owned by or licensed to DK Glass & Velasco and protected by applicable law. Personal, noncommercial viewing is permitted; no other license is granted.
5. Electronic and SMS communications
When you contact us electronically, you agree to receive replies about that inquiry or project through the channel used. Submitting a website form does not by itself enroll you in SMS marketing.
If you separately give express SMS consent, messages may include estimate follow-up, appointments, project updates, support, and marketing covered by that consent. Frequency varies; message and data rates may apply. Consent is not a condition of purchase. Reply STOP to cancel or HELP for help, or call (832) 740-4977. Carriers are not liable for delayed or undelivered messages.
6. Third-party services
The site may use Odoo CRM to process quote requests, Cloudflare Turnstile to protect forms, and embeds or links to Google, BBB, WhatsApp, and social networks. We do not control their availability, content, security, or privacy practices. A link does not imply endorsement unless expressly stated.
7. Disclaimers and liability
To the fullest extent allowed by law, the site is provided "as is" and "as available" without a promise that content is always complete, current, uninterrupted, or error-free. This does not replace an express written project warranty or a right that cannot be waived.
To the fullest extent allowed by law, DK Glass & Velasco is not liable for indirect, incidental, special, consequential, or punitive damages arising solely from site use. Product and service liability is governed by applicable project documents and law.
8. Governing law and changes
Texas law governs these site terms. Subject to controlling project agreements and non-waivable law, site-only disputes will be brought in a court of competent jurisdiction in Harris County, Texas. We may revise these terms prospectively by posting an updated date. If one provision is unenforceable, the others remain effective.
9. Contact
DK Glass & Velasco, 11955 A FM 529, Houston, TX 77041. Phone: (832) 740-4977. Email: info@velascoglassmirrors.com.